Privacy Policy

1. Introduction

Landmark Local LLC ("we," "us," or "our") is a Wisconsin limited liability company based in Green Bay, WI. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at landmarklocalgb.com (the "Site"), submit a contact form, or engage with us as a client. By using our Site or services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Contact form submissions: When you submit our quote request or contact form, we collect your name, email address, phone number, business name, and the message you send us.
• Analytics data: We use Google Analytics 4 (GA4) to collect anonymized session data, page views, referral sources, and similar usage information. This data does not personally identify you.
• Cookie consent data: When you interact with our cookie consent banner, we store your preferences locally in your browser.

3. How We Use Information

We use the information we collect to:

• Respond to quote requests and inquiries
• Improve our website and user experience
• Deliver and manage services for our clients
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We share data only with the following subprocessors as necessary to operate our business:

• Web3Forms — Form routing (contact form submissions)
• Vercel — Website hosting
• Cloudflare — DNS and CDN
• Google LLC — Analytics and Search Console
• Stripe — Billing (client payment data only; we do not collect or process visitor payment data through this website)

Each subprocessor has its own privacy policy governing how they handle data.

5. Cookies

We use functional cookies (required for the Site to operate) and analytics cookies (to understand how visitors use our Site). Cookie consent is managed via our custom cookie consent mechanism. You can opt out of analytics cookies through our cookie preferences, and you can manage or block cookies through your browser settings.

6. Your Rights

Depending on where you reside, you may have certain rights regarding your personal information:

• Wisconsin residents: Wis. Stat. § 134.98 may afford you rights regarding your personal information.
• California residents: Under the CCPA/CPRA, you may have rights to access, delete, correct, and opt out of the "sale" of your personal information. We do not sell personal information.
• EU/EEA residents: Under the GDPR, you may have rights to access, rectification, erasure, restriction of processing, data portability, and to object to processing. You may also have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at austin@landmarklocalgb.com. We will respond within the timeframes required by applicable law.

7. Data Retention

We retain contact form submissions for as long as necessary to fulfill the purposes for which they were collected (e.g., responding to inquiries, business recordkeeping). Analytics data is retained according to Google Analytics 4's default retention settings.

8. Security

We implement commercially reasonable security measures to protect your information, including multi-factor authentication where applicable, encrypted transmission (HTTPS), and encrypted credential storage. No method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

9. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

10. Contact

For privacy questions or to exercise your rights, contact us at:

Landmark Local LLC
Green Bay, WI 54303
austin@landmarklocalgb.com
(920) 600-9980

11. Note re: Client Data Processing

If you are a business client of Landmark Local, a separate Data Processing Agreement (DPA) governs how we process your customers' personal data on your behalf. Contact us at austin@landmarklocalgb.com to request a DPA.